Instruction for Opening Wholesale Account with X-Force Racing

Thank you for your interest in opening a direct wholesale account with X-Force Racing Company. We greatly appreciate your business and we look forward to building a strong long term relationship with your company. To begin doing business with us, just review the instruction provide below and we'll get your wholesale account set up right away! 


Three Levels of Pricing Available for our Authorized Dealers 
1. Authorized Dealer
   - Initial Order - $300 dollars
   - Minimum Order Amount - None.
   - Price Level - 1st Level Wholesale Pricing. 
2. Authorized Wholesale Distributor
   - Initial Order - $3000
   - Minimum Order Amount - $2000/month
   - Price Level - 2nd Level Wholesale Distributor Pricing.

Benefits as an Authorized Dealer for X-Force Racing Company 
   - Our authorized dealers will be selling uniquely designed, top quality performance car parts that have never been seen before in the market.
   - Authorized dealer receives high profit margin with X-Force products. 
   - Authorized dealers can order online efficiently 24x7. 
   - Authorized dealers can track product shipping status online 24x7. 
   - Authorized dealers receive direct support from an Assigned Sales representative.
   - Authorized dealers receive our new product information immediately via our email list.
   - Authorized dealer can receive sales lead from our web site by placing their contact information or web site information in www.XForceRacing.com. 

To An Account with Us, Just Follow the Simple Steps Below
   - Review our wholesale account terms and conditions listed at the bottom of this page or in our hardcopy catalog.
   - Fill out our wholesaler application on www.xforceracing.com or fax the application on paper to us. Your application will be proceed within 48 hours. (Wholesale application is processed faster via our web site.) 
   - Once your account is established, a user id and password will be emailed to you to allow you to log into our wholesale web site. 
   - Place order with us directly on our web site or place order with us using our paper order form in the hard copy catalog. (Order placed directly on our web site is processed faster than on paper order form.) 
   - Fax us a copy of your business license. 
   - If you are a company located in California or if you are shipping to a California address, please also fax a copy of your reseller permit document to 626-810-3231 prior to your purchase, otherwise, sales tax will be added to your order. 
   - If you plan to pay by credit card, company check, money order, or cashier check, please fill out our payment authorization form, sign it, and fax it back to us at 626-810-3231. 
   - Once your order is shipped, an email with UPS tracking number will be sent to you. In addition, you can check the shipping status of your order on our web site at any time. 
   - Please keep your email invoice for your reference and feel free to contact us at 1-800-792-1878  via email at sales@xforceracing.com anytime if you have any question. 
Please note, we highly recommend our authorized dealers resell our products around our suggested retail price and at no less than 20% below our suggested retail price. We would like to build a profitable business environment for all of our Authorized Retailers for selling our products. Please follow our suggested guideline closely.

If you have any question, please feel free to contact any of us at -800-792-1878 or email us at sales@xforceracing.com.

Required Business documents 
- Please complete and send wholesale application via our web site or fax. 
- Fax a photocopy of current business license and sales tax permit. (All California Companies must submit a Resale Card. If we do not receive one in our possession at the time of sale, sales tax will be added to your order. When a completed card is received along with invoice number(s) and amount due, a refund check for the sales tax will be mailed.)
- Complete and fax credit application form. 

Minimum Order Requirement 
Minimum order of $300 for the initial order, there are no minimum order requirement thereafter. 

Terms of Payment 
- Credit Card Payment - Visa, MasterCard, Discover, or American Express. 
- COD - For established customers only. Can be in the form of cashier check or money order. New customers must pick other payment methods. 
- Cashier Check / Money Order - Payment can be mailed directly to X-Force Racing Company.
- Wire Transfer - Funds transfer directly to our bank account. 
- Company Check - Will require funds to be cleared in our bank before shipping the product. 

Shipping Method 
- UPS/FedEx Ground 
- UPS/FedEx 3-Day Select or 2nd Day Air Shipping 
- Ground Canada - For Canada customers only 
- Air Hawaii - For Hawaii customers only 
- International Shipping - For international customers only 
- Common Freight Carrier (For Large Order) 

Shipping Errors 
If you receive an incorrect item due to our error, we will issue a UPS Call Tag to pick up the incorrect item(s) and ship the correct item(s) at no additional charge to you.

Time of Delivery 
We will try to ship out the merchandise within 1 to 5 business days after the order is received. UPS/FedEx Ground normally takes about 3-7 business days for delivery. 
We will do our best to deliver the product in the shortest time possible according to your selected shipping method. However, due to the high demand on our products, we operate on the first come first serve basis. If our product runs out of stock, we will notify you immediately and place your order on the back order list so it may be fulfilled as soon as the next shipment of product arrives. To ensure you receive the desired product on time, please make sure you place your order well in advance.

International Order 
All international orders are required to be prepaid. Payment should be wire transferred to our bank account at Bank of America. Our sales representative will provide detail wire transfer information once your wholesale account has been established. 

International Shipping 
We offer shipping to Canada and other foreign countries by UPS, Federal Express, U.S. Postal Service, Ocean Freight, and Air Freight. All orders must be pre-paid. There are no COD or billing service available. All shipping and handling charges must be pre-paid. The carrier will collect any other export/import fees and duties.

Back Orders
Due to the high demand on our products and our fast turn rate, it is sometime not possible for us to fulfill 100% of the order. The missing items are either out of stock or in backorder/discontinued status. We will ship out whatever we have in stock and will ONLY charge on the products that we have shipped out. You will NOT be charged for the items that are out of stock or backorder/discontinued and the shipping cost will be adjusted accordingly. For the missing items, we will put those items on back order and fulfill your remaining order as soon as the next shipment of product comes in.

Special Orders or Custom Order 
X-Force Racing Company will take special orders or custom order. All special orders and specially priced merchandise must be paid for in full at the time of order. Once order has been placed, it is NON-CANCELABLE. Parts not in stock, even though listed on our web site, catalog, or price sheet, may be considered as special order by X-Force Racing Company. 

Pre Sale Orders 
If you purchase a combination of presale and regular items, (Pre-Sale items are new products that hasn't arrived at our warehouse.) We will ship out the regular items first and ship out the presale items when they become available. You will be charged the full amount when we ship out the regular items to avoid double authorization from your credit card company. If you purchase the presale items only, you will be charged only when we ship out the presale items.

Prices 
To review the pricing on our product, please fill out our online wholesale account application form. We will email you a user id and password to log into our wholesale web site. All most updated pricing information are listed in our wholesale web site at www.xforceracing.com.
All prices and discounts are subject to change without notice. Possession of X-Force Racing Company Wholesale Price Guide, Discount Structure Sheet, or Catalog does not constitute an offer to sell any items listed. 

Suggested Retail Pricing
Please note, we highly recommend our authorized dealers resell our products around our suggested retail price and at no less than 20% below our suggested retail price. We would like to build a profitable business environment for all of our Authorized Retailers for selling our products. Please follow our suggested guideline closely.

Freight 
Prices do not include freight charges. All merchandise will be shipped by the fastest, most economical method available, unless otherwise requested or instructed. Actual shipping charge will be displayed online during your purchase. If your shipping charge shows $0 for your order during your purchase online, it means your order will be calculated at a later time. We will contact you by email/phone to notify you of the exact shipping charge before processing your order. 

Returned Checks 
If a check is returned for any reason, a US $25.00 service charge will be made, and all shipments will be permanently returned "Prepaid: Certified Check". An additional 5% service charge per month will be added to all checks returned. 

Cancellation 
For wholesale purchase, cancellation notice must be submitted either by phone/email no later than 24 hours after the order is placed. During this period if an order has not been sent to the warehouse for processing, we will be able to cancel the order. However, due to the high cost of fulfillment and restocking operations, if an order has already been proceed, then any cancellation will incur a 25% restocking fee. We advised our customers to please make sure you identify the performance car parts that you wish to purchase before completing the transaction to avoid costly cancellation.

Refused Shipments 
Any shipments returned "REFUSED" without a proper reason will be permanently dropped as a distributor and no further shipments will be made. Any refused shipments sent back to X-Force Racing Company does not constitute the right to a refund or credit. It is company policy to charge the customer all freight charges associated with the shipment and a 25% restocking fee. 

Large Order 
Order that is more than $1000 is considered as large order. For payment with credit card, we will have to charge 50% as a deposit to process the order, and another 50% when the order is completed and shipped. For wire transfer, money order, and paypal payment must be paid in full before processing. COD for large order must have a credit card on file. 

Return Policy 
Return for exchange or refund will be allowed within 14 calendar days from the date of receipt. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been used, scratched, or defaced will be allowed. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please write this number clearly on the outside of the returning package and tag the item(s) inside with your name and R.A. number. All returns must be received by X-Force Racing Company within 10 calendar days after the R.A. number has been issued. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the buyer's responsibility to verify the correctness of style and size of the performance car parts before purchase. All approved refunds will be paid by Company Check, Credit Card Credit, or Account Credit, determined by X-Force Racing Company. A 25% restocking fee will be assessed on all returns deemed to be non-defective. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. 

Claims 
All merchandises are packed carefully and correctly utilizing our detailed quality control check method before they leave our facility. Damaged shipments should be checked in the presence of the carrier. All claims for damaged or loss to your shipment must be made with the carrier. Please keep all shipping cartons and packing material for carrier inspection. Claims for shortage of items or damaged shipments must be made within five working days of receipt. 

Warranties 
All merchandise sold by X-Force Racing Company is subject to our 90 days manufacturer warranty; we will replace any defective product at no cost to the wholesaler. No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, and/or mishandling. Customer will be responsible for shipping and handling fees. No labor or inconvenience cost may be included in any claims. X Force Racing Company will execute fair judgment on determining the cause of defect in all defect claims; judgment result made by X-Force Racing Company will be final. 

Termination
X-Force Racing Company reserves the right to terminate any account that does not meet the above and below conditions, the conditions listed on X-Force Racing Company Invoice, and the conditions listed on X-Force Racing Company Price Guide. 

Title of Ownership 
All parts shall remain the property of X-Force Racing Company until paid for in Full. 

Product Specifications 
Prices, materials, design, specifications, and recommendations are subject to change without prior notice. All merchandise information presented in our web site was true and correct at the time of publication. 

Legal Venue 
In the event that legal proceedings are required to resolve disputes or indifferences, all claims and filings must be made with the Municipal Court located in Montebello, California. X-Force Racing Company customers will acknowledge and agree to this stipulation once a transaction has been made with X-Force Racing Company. The prevailing party will be entitled recover, in addition to any other relief awarded or granted, its reasonable costs and expenses (including attorney fees) incurred in the proceeding. 

Confidentiality 
Wholesalers agree to maintain confidential and protect any information furnished by X-Force Racing Company and will not distribute these information to other company. 

Catalog and Product Information 
We distribute our catalog efficiently via the Internet. On our web site you will found the latest product and pricing information on a monthly basis. Information in our hardcopy catalog is only updated only once a year. 

Hours of Operation 
We are open Monday through Friday from 9:00AM to 5:00PM (Pacific Standard Time). Operation schedule is subject to change with holidays.
To begin doing business with us, just follow the link below. 
Click on the following link to complete our Wholesale Application directly on our web site. Once your information is verified by our business analyst, you will receive your user id and password via email to go into the wholesale section of our web site. You will be able to view pricing and place order directly in the wholesale section of our web site. 

Wholesale Application (Click Here)